more ear issues and a friend in need

After a night of breathing treatments for terrible coughing and some minor wheezing we noticed Ben had some dry blood on the outside of both of his ear canals. (Which had nothing to do with the coughing or wheezing.) I called the ENT on-call doctor and he said that can be normal since Ben still has some infection in his ears. He said to just keep up what we are doing. However, after Ben's bath I was standing in the sunny window with him and realized that there was quite a bit of very new and wet blood pooling in his right ear and some puss in his left ear. I called the ENT again and said explained what I was seeing and I wanted Ben to be seen. I was afraid that his ear drum had burst. He told us to head to the ER and he felt Ben needed to be seen also. I tried to just go to urgent care but they really didn't want to see him because he is post-op and said he needed to see the ENT. Then they took an hour and a half to call us back! I had already arrived at the ER by the time they called us back.
I will be making a formal complaint about that, by the way. It should not take a doctor and hour and a half to call back a post-op patient that has blood coming out of his ear!!!
Back to the main point...
At the ER we were very fortunate to be seen fairly quickly and were only there for a little over an hour. Not bad at all for an ER! And the doctor was awesome! At this hospital they have a separate pediatric ER which is so much better then just going to an "everyone ER".
Luckily his ear drum had not burst and the infection seems to be in the canal in both ears. The doctor cleaned them both out some, which was very painful for Ben. We are going to keep on with the drops and follow up with the ENT on Monday.
I just don't get it, why is the poor guy still getting infections??? Is there something wrong with him? I know they checked his blood for the immune levels and they came back good but I am really getting worried that there is something wrong that we are not seeing. They are ear infections, why can't we clear them up with anything???
I am worried...
On another note, I need to ask everyone to send up some prayers for my good friend Christine. She is almost 28 weeks pregnant and is having some pretty serious problems. Please pray that she will remain safe and that little Timmy will stay in her womb for at least 7 more weeks! Thank you!